top of page
-
What types of events do you specialize in?At Timeless Tale Events, we specialize in a wide range of event planning services designed to transform your vision into reality. Our expertise includes: - Weddings: From elegant country weddings to chic city ceremonies, we ensure your special day is perfect. - Corporate Events: We manage all aspects of corporate functions, including product launches and annual meetings, to align with your brand’s objectives. - Private Parties: Birthdays, anniversaries, and other personal milestone events are crafted with meticulous attention to detail. - Themed Events: We create unique and memorable themed parties, turning your imaginative concepts into a living picture. No matter the event, our goal is to leave you stress-free while we handle everything from planning logistics to executing decor that leaves a lasting impression.
-
What shipping methods are available?At Timeless Tale Events, we ensure that your event decor and supplies arrive in perfect condition and on time. We offer a variety of shipping methods tailored to your specific needs, including standard, expedited, and next-day delivery options. For large-scale events or custom items, we provide specialized transport services to ensure everything is handled with care. Whether you’re planning a wedding, corporate event, or a magical birthday party, our goal is to make the logistics seamless and stress-free. Contact us for more detailed information on shipping costs and timelines.
-
What is your cancellation/return policy for event planning and décor services?At Timeless Tale Events, we are committed to ensuring your utmost satisfaction with our event planning and décor services. However, we understand that plans can change. Our cancellation/return policy is as follows: **For Event Planning:** - A 50% deposit is required upon booking your event date. - Inform us at least 30 days before your event date if you need to cancel or reschedule. We will refund your deposit in full or apply it to your rescheduled event. - Cancellations or rescheduling with less than 30 days' notice will incur a cancellation fee of 50% of the contract cost. - Cancellations or rescheduling with less than 15 days' notice are non-refundable. **For Décor Rentals:** - Return items in their original condition within 15 days after the event. - Damaged or missing items will be charged at their full replacement cost, as outlined in your rental agreement. We strive to accommodate our clients' needs and will work with you to find the best possible solution in case of unforeseen changes. For more details or to initiate a return, please contact our customer service team at info@timelesstaleevents.com.
-
What is your confidentiality/privacy policy?At Timeless Tale Events, we prioritize your privacy and confidentiality. We ensure that all client information, including contact details, is kept strictly confidential. We do not disclose any information to third parties without your explicit written consent.
Our Services
Let us bring your event to life with our expert planning and coordination services. From weddings to corporate events, we handle every detail to make your event unforgettable.
Vendor Management
Leave the logistics to us. We work with top vendors to ensure seamless execution of your event. Enjoy a stress-free experience while we take care of all the details.
Event Design
Create a magical atmosphere with our event design services. Our team will transform any space into a dream setting that reflects your unique style and vision.
On-site Coordination
Relax and enjoy your event while our experienced team handles all on-site coordination. From setup to teardown, we ensure everything runs smoothly.
bottom of page